POLICIES

 
 

Thank you for shopping with MDMart4! We aim to provide you with the best shopping experience, including efficient and reliable shipping services. Please review our shipping policy below:

Shipping Methods: We primarily use reputable carriers such as FedEx, UPS, and USPS to ensure safe and timely delivery of your orders. Our shipping options include standard, expedited, and overnight services, depending on your preferences and needs.

Shipping Destinations: We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience this may cause.

Shipping Rates: Our shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. We may offer free shipping promotions for orders exceeding a certain value. You can view the shipping costs during the checkout process before finalizing your purchase.

Delivery Timeframes: The delivery timeframe depends on the shipping method selected and the destination address. Typically, orders are processed within 1-2 business days, and delivery times vary between 3-7 business days for standard shipping. Expedited and overnight shipping options are available for faster delivery.

Order Processing Time: Orders are processed promptly upon receipt. Please allow 1-2 business days for order processing before your shipment is dispatched. During peak seasons or promotional periods, processing times may be slightly longer.

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

Shipping Notifications: We will keep you informed throughout the shipping process. You will receive email notifications confirming when your order has been processed, shipped, and delivered to your address.

Shipping Restrictions: Certain items may be restricted from shipping due to legal regulations or carrier restrictions. We will notify you if any items in your order cannot be shipped to your location.

Returns and Exchanges: Please refer to our Returns & Exchanges Policy for information on returning or exchanging items purchased from MDMart4. Customers are responsible for return shipping costs unless the return is due to an error on our part.

Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a satisfactory resolution.

Holiday Shipping Deadlines: During peak holiday seasons, we will provide recommended order-by dates to ensure delivery before specific holidays. Please plan your purchases accordingly to avoid any delays.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Your satisfaction is our top priority!